Helping Your IT Team to Focus On What Matters Most
Supporting your IT department and business to thrive as your co-managed IT partner.
Empower Your IT Department and Remove Limits With Our Co-Managed IT Services
Our co-managed IT services offer a collaborative partnership that combines shared responsibilities, scalable support, specialized expertise, cost-effective solutions, and proactive monitoring to enhance and optimize your IT operations, ensuring your business stays secure and efficient.
Shared Responsibilities
First and foremost, we're partners for your own IT team. We'll tailor our co-managed IT support services to your unique requirements. We're here to remove headaches and repetitive issues, while adding extra capabilities to help you achieve your big goals.
Flexible Service Levels
Flexible resourcing is at the core of what we offer. We'll help your IT department to prioritize their time on your most important projects and initiatives and will support you to implement your IT strategy smoothly and securely.
Expert Resources
A full-house of IT expertise at a fraction of the cost; you can leverage our team's specialized skills to complement your existing staff. We provide expertise in areas such as cybersecurity, cloud computing, and network management to fill any gaps and enhance the value that you get from your IT.
Cost-Effective Solutions
Right-sized support tailored to your business's current needs means the best value for money. Our cost-effective co-managed IT support offers the best of both worlds: optimal bang for your buck without the prohibitive costs of hiring and retaining staff.
Proactive Monitoring & Support
With our proactive monitoring services, we keep a constant watch over your IT systems to identify and resolve issues before they become critical. This ensures minimal downtime and maximizes the reliability of your IT infrastructure. This means you can free up your IT team from day to day maintenance to focus on what matters most.
How We Do Co-Managed IT Partnerships
Unlock the full potential of your IT infrastructure with our strategic co-managed IT services, designed to enhance your internal team’s capabilities and ensure a seamless, efficient operation.
2. Customized Co-Management Plan
Based on these insights and an assessment of your IT, we build a co-managed plan designed to meet your requirements and empower your goals. We’ll walk you through the plan and adjust it to meet your needs and goals.
4. Ongoing Support and Proactive Monitoring
We’ll support your operational team and your IT department as your trusted proactive partner. We’ll proactively monitor for issues and remediate them, offer prompt and personal helpdesk support to your users, and can help your IT department with implementing key initiatives such as IT projects. We use a secure-by-design approach to ensure our co-managed IT support keeps your business safe.
5. Regular Strategy Reviews and Optimization
We conduct regular reviews of your IT infrastructure to ensure it continues to meet your business needs. Our continuous improvement approach allows us to make necessary adjustments and adopt new technologies to keep your business competitive and efficient.
1. Initial Discovery and Assessment
The first thing we do is get the full picture of your business and IT; we ask questions and get to know your goals, pain points with IT, and how we can best help you. This leads into a customized co-managed IT support plan for your business.
2. Customized Co-Management Strategy
Based on the assessment, we develop a tailored strategy that clearly defines roles and responsibilities. This plan is designed to seamlessly integrate our support with your internal IT operations, ensuring a collaborative and efficient partnership.
3. Onboarding and Knowledge Transfer
After agreeing the plan, we’ll work with you to get everything in place for the transition to co-managed IT support. Including onboarding your team, deploying monitoring and support tools as needed, and transparent monitoring for accountability.
5. Regular Reviews Reviews and Optimization
We’ll regularly review the service and support with you to give you transparent insight into the impact our co-managed IT support is helping your business to make. This is also a great time to discuss your plans and align our IT support to help you as best as we can. We will be open to adjusting your support as needed to support your evolving goals and needs.
Why Jump Point for Co-Managed IT Support Services?
Available, proactive, and local, we offer the on-site and remote IT support that you need tailored uniquely to your business.
24/7 IT Support
IT issues don't follow a 9-5 schedule, so neither does our IT support! When issues strike, we'll be there to offer a proactive response that gets your business back on track.
30+ Years In IT...and Counting!
Kris, the founder of Jump Point, alone has over 30 years of experience in IT, and counting! Our mixture of commercial and armed forces IT experiences make us a versatile and secure partner you can count on.
30-Day Trial Period
Trust is big with us and we know getting IT support can be a big decision. We want you to feel comfortable and see the difference for yourself. So we offer a no-hassle, 30-day cancellation period.
Unlimit Your Business and IT Department With Co-Managed IT Services
Your business is growing and changing, and so are the demands on your users and IT department. If this is you, we’d love to support a smooth journey as you continue to grow. We’re not just an outsourced IT support provider; we’re a true IT partner you can count on. Alongside being highly accessible, personal and approachable, our tailored support will flex to meet your needs. Ready to unlimit your business and empower your IT department? It all starts with an informal conversation!
We're Here to Help
Remove the risks and barriers in your way and take the first step in protecting your business from real threats, like ransomware, by booking a free consultation or complementary site visit. We’re here to help you enjoy the benefits of secure, scalable, and productive IT.