More than just IT. We work to secure your business from the latest threats
Complete cybersecurity protection services for businesses and organizations of all sizes
Be Cybersecurity Complete
Microsoft 365 & Google Workspace Protection
Managed Endpoint Detection and Response
24x7x365
REALTIME THREAT MONITORING
Ransomware Detection and Remediation
Managed Endpoint Backup and
Restore
Business Email Compromise Defense
Managed
Antivirus/Malware Protection
Firewall
Security Log
Monitoring
Performance Monitoring and Management
OS/Software Update/Patch Management
Security Awareness Training
Phishing Scam Simulation Campaigns
Dark Web Monitoring and Alerting
Optional Cyber Liability Warranty Coverage
Today's small to mid-size businesses (SMBs) are big targets.
An estimated 82% of all ransomware attacks—one of the most costly and pervasive small business threats with a combined 435% YOY occurrence rate increase since 2020—were targeted at businesses having fewer than 1000 employees; moreover, 55% of all ransomware attacks were targeted at businesses having fewer than 100 employees. Total ransomware payments exceeded a staggering $1.1 billion in 2023 alone.
And perhaps more surprisingly, while 46% of all cyberattacks are aimed solely at small business, only about 14% consider themselves prepared, aware, and capable of defending their networks and data. According to the most-recent major national SMB Data Breach Deep Dive report published in 2021, SMBs spent on average over $25,000 (between $826 and $653,587) in response to just a single cyber incident, in total incurring more than $12.5 billion in accumulated damages.
For many SMBs, their biggest cybersecurity risk factor may simply be not realizing the enormity of risk they face!
Think your business is too small to be targeted?
Many SMBs fall into the trap of thinking their organization is not large enough or high-profile enough to garner the attention of would-be attackers. While in the past malicious actors may have been more selective in seeking out their marks, attacks these days are much more impersonable. All they’re really after is your data—like user credentials, invoices and associated payment details, personal information, private health records or anything at all that could be sold on the dark web for profit or used to carry out a more sophisticated attack.
Alongside the vast proliferation of web-based service offerings, ever-increasing occurrences of unauthorized account access—oftentimes stemming from poor permissions controls, previous successful phishing attacks or seemingly unrelated third-party data breaches—represent a growing and persistent risk to all, regardless of business size.
Next-generation threats demand next-generation protection.
Today’s threat landscape is more multifarious than ever; the fact of the matter is no business can ever be made absolutely immune to cyberattack. Commercial off-the-shelf security software packages primarily designed for home and personal use, in actuality, provide very little in the way of true business protection.
Once your network has been compromised, autonomous botnets go to work stealing and encrypting files; typically making exorbitant demand for ransom. Even if your business were to pay, there’s no guarantee you’ll get your data back.
You need the complete suite of essential cybersecurity services Jump Point Technologies offer to remain secure, productive, and prepared in the case of a cyber incident.
24x7x365 PROTECTION
KEEPS YOU SECURE
Threat actors don't follow a 9-to-5 schedule, and neither do we—24x7x365 Realtime Threat Monitoring guards you day and night
30+ Years in Technology...
and Counting!
With experience in both the defense and commercial enterprise sectors, we have the requisite expertise to keep you safe
Unrivaled Support for
All Your Devices
Call, email or submit a support ticket right from your desktop. We're here to address all of your technology needs
Gain the Confidence to Guard Against Frontline Attacks
Have you provided your team the essential knowledge they need to help keep the business safe?
You are your first line of defense in the battle against cyberattack. Greater than 95% of all cyber incidents are ultimately attributable to simple human error. We provide your whole team with continuing education in the proper application of cybersecurity best practices and how to effectively recognize and identify real-world threats.
Monthly email phishing simulation campaign reports serve to provide proof of training and give valuable insight into your team’s growing ability to take the right appropriate action for avoiding compromise.
Flying Blind is Risky Business
Trying to manage your cybersecurity needs on your own may cost you.
Without the help of seasoned experts, your business could:
- Lose tens to hundreds of thousands or more to ransomware attacks
- Experience prolonged disruption of regular business operations resulting in decreased revenue and missed opportunities
- Inadvertently expose company proprietary and/or personal/private client/vendor information to the general public
- Become subject to hefty fines or penalties for regulatory non-compliance or failure to abide by industry standard requirements
- Significantly harm your brand reputation or unintentionally facilitate injury to existing clientele
How would a breach or data loss impact your business?
Post-breach repercussions begin to look similar regardless of the type of compromise.
The actions that businesses and organizations take after a breach can vary widely depending on different factors. One driving factor is whether the breach involved personal or corporate data; regardless, repercussions for cyber insurance were among the top effects. There is also a larger impact to data itself—security decision-makers who reported breaches in the past 12 months also reported the effects, including data manipulation, extortion of data, theft of data, destruction of data, and ransom of data as being some of the top consequences.
1
Personal data was compromised (N = 416)
2
Corporate data was compromised (N = 281)
Interruption of a corporate business process
Manipulation of data
Cyber insurance repercussions
Extortion of data
Theft of data
Interruption of an industrial process
Destruction of data
Ransom of data
Greater difficulty attracting new customers
Denial of service
Theft of money
Diminished employee experience
Lost business partners
Lost customers
What does your business do to protect data in the cloud?
The Shared Responsibility Model and the Importance of Cloud Backups
Many businesses and organizations mistakenly believe that cloud data is automatically protected by Software-as-a-Service (SaaS) vendors such as Microsoft and Google. In reality, 1 in 3 companies report losing data stored in cloud-based applications due to malware or ransomware attacks, malicious end-user activity, and accidental data overwrites. SaaS providers ensure they won’t lose your cloud data with built-in redundancy and other high availability measures; however, they do not take responsibility for restoring data if you lose it.
Ransomware isn’t only an on-premises problem. It can and does spread into SaaS applications, especially Microsoft 365. Unfortunately, many businesses and organizations still believe that these tools make backup obsolete… this simply isn’t true. Backup is just as important for data in SaaS apps as it is for data hosted on-premises.
Common SaaS Myths and Misconceptions
SaaS Applications Do Not Require Backup
While SaaS applications have built-in redundancy that protects against data loss in their cloud servers, this doesn’t protect against user error, accidental and malicious deletion, or ransomware attacks. While accidental deletion of files is by far the most common form of data loss in SaaS apps, ransomware can be the most damaging. That’s because ransomware is designed to spread across networks and into SaaS applications, impacting many users.
Microsoft and Google are Responsible for Backups
SaaS providers ensure they won’t lose your cloud data with built-in redundancy and other high availability measures; however, they do not take responsibility for restoring data if you lose it. Microsoft calls this the Shared Responsibility Model for data protection. That’s why Microsoft recommends third-party SaaS backup in its user agreement.
The Shared Responsibility Model places the onus of data protection squarely on businesses that rely on SaaS services. SaaS providers are responsible for keeping their infrastructure up and running, but businesses are responsible for the preservation and security of their data.
Google Vault is a Viable Backup Solution for Google Drive
Google Vault retention and eDiscovery cannot replace a data backup solution. It’s true that the retention and hold features that Google Vault provides can secure your business data from being lost and deleted. But that is only part of the solution. Google Vault is a retention service and should not be confused with a backup solution. Even though both retention and backup involve securing data for longer periods or indefinitely there are a few differences.
One major difference is that a retention solution is only concerned with retaining data while a backup solution offers an easy method to restore this data back into your account. Google Vault is a retention solution that was intended to preserve critical business data for legal and litigation purposes. Google Vault should never be a replacement for a backup solution for your Google Drive data.
File Sync is a Replacement for Backup
While file sync tools like Microsoft OneDrive or Google Drive do create a second copy of files and folders, they are not a replacement for backup. File sync automatically copies changes to synchronized files. So, if a file or folder is infected with ransomware, the malware will automatically be copied to all synced versions of that file.
File sync services do offer some restore capabilities via versioning, but they fall short of a true SaaS backup solution. Here’s why:
- Versions are not immutable recovery points. So, if a file is deleted, older versions of the file are deleted as well.
- Versioning doesn’t enable centralized management of user data. In other words, you don’t have control over backup and recovery—it’s left in the hands of end users.
- Versioning doesn’t maintain recovery points across files, folder, settings and users. If you only need to restore a couple of files, no big deal, but large restores are a time-consuming, manual process.
Beyond simply lacking the restore capabilities of a backup solution, file sync can actually introduce ransomware to SaaS applications. File sync and backup are not competitive solutions, rather they can and should be used side-by-side. Remember: file sync and share is for productivity and backup is for data protection and fast restore.
SaaS Applications are Always Available
While SaaS apps are highly reliable, outages do occur. In October 2020 alone, Microsoft 365 had three significant outages that impacted businesses worldwide. Last year, a massive Google outage affected nearly one billion Gmail, Workplace, and YouTube users.
Outages and slow restore times aren’t just an inconvenience. When businesses can’t access important business data, productivity falls and revenue is impacted. Creating backups that are independent of a SaaS provider’s cloud servers is the only way to ensure access to essential files in the event of an outage.
Why Microsoft Alone is Not Enough to Protect Your Data
With Exchange Online, deleted items (emails, tasks, contacts, and calendar items) can always be restored from the Deleted Items folder; however, once removed, they can only be recovered for a period of 14 days by default. This can be increased up to a maximum of 30 days, after which they are no longer recoverable by any means. In addition, the Recoverable Items folder is subject to a quota, meaning older items may be purged sooner than anticipated.
When an employee account is deleted, the contents of their OneDrive are generally available for 30 days before being moved to Second-Stage, where it is kept for 93 days. Likewise, when individual OneDrive or SharePoint files/folders are deleted, they are moved to the recycle bin; however, if they are hard deleted or the recycle bin is purged, they are moved to Second-Stage and subject to the same 93-day retention policy. Following expiry of the retention period, these deleted files are no longer recoverable by any means.
Malware and other malicious actors will typically hard delete files, so they are not visible in the recycle bin for identification and restoration. Unless the deleted data is noted missing within the retention period, and without a viable backup available, this data may be permanently lost.
1 Week
1 Month
3 Months
1 Year
2 Years
5 Years
1
1
1
1
1
1
Inbox or Folder Data
Deleted Items
Auto-Archived Items
Deleted SharePoint Objects
OneDrive Files/Folders
Employee Turnover
In Microsoft 365
Moved to Archive
In Microsoft 365
Permanently Deleted
In Microsoft 365
Moved to Archive
In Microsoft 365
Second-Stage
Permanently Deleted
In Microsoft 365
Second-Stage
Permanently Deleted
In Microsoft 365
Second-Stage
Permanently Deleted
Average Data Compromise Discovery Period: 140 Days
Why Google Alone is Not Enough to Protect Your Data
When a user soft deletes an email, file/folder, or other item, it remains in the Trash folder for 30 days, unless it is first manually purged. After a 30-day period, items in Trash are automatically purged. Items removed (purged) from Trash are retained for a further 25 days. Following expiry of the 25-day retention period, these items are permanently deleted from Google Workspace and are no longer recoverable by any means.
Malware and other malicious actors will typically empty Trash following delete, known as ‘Delete forever’. Unless the deleted data is noted missing within the restore period, and without a viable backup available, this data may be permanently lost.
1 Week
1 Month
3 Months
1 Year
2 Years
5 Years
1
1
1
1
1
1
Deleted Emails
Deleted GDrive Files/Folders
Restore Items (from Trash)
In Google
Permanently Deleted
In Google
Permanently Deleted
In Google
Permanently Deleted
Average Data Compromise Discovery Period: 140 Days
How would your business respond to a novel cyber incident?
After a breach, businesses and organizations are primarily spending on incident response and other new technology.
Respondents who experienced a breach in the past 12 months indicated increased spending on new technologies or services for incident response when personal data was compromised as well as when corporate data was compromised. Businesses and organizations also typically increase spending on new technologies overall following a breach, including technologies spanning detection, protection, recovery, and log collection and retention. Unfortunately, sometimes it takes a breach to unlock security budgets.
1
Personal data was compromised (N = 416)
2
Corporate data was compromised (N = 281)
Increased spending on new technologies or services for incident response
Increased spending on new technologies or services for detection
Increased spending on new technologies or services for protection
Increased spending on new technologies or services for recovery
Increased spending on new technologies or services for log collection and retention
Augmented IT security staff
with managed services
Added required two-factor authentication
for all employees
Security and/or privacy are regularly evaluated/discussed
Switched security vendors,
service providers, or IT auditors
Invested in upskilling and/or training
for IT security staff
Hired additional IT security staff
Shifted security strategies
Greater focus on managing risk
of third-party relationships
Offered optional two-factor authentication
for customers
Created a dedicated insider threat program
Enterprise-Class IT Services and Cybersecurity for Small and Mid-Size Businesses and Organizations
You wouldn’t physically secure only certain aspects of your business, so why implement a partial solution when it comes to safeguarding your data?
We don’t think this makes much sense either, which is why our Remote Unlimited plan includes everything required to keep your business running smoothly and securely, eliminating the hassle of trying to decide what “options” you might do without. Total Unlimited adds onsite support when you need it, with no surprises or hidden fees.
- Unlimited Help Desk and support ticketing for your whole team
- Microsoft 365, Microsoft Azure and on-premises network administration
- Performance Monitoring and Management for Windows/Mac clients and servers
- Robust Managed Backup, Restore and Disaster Recovery solutions
- 24x7x365 Advanced Threat Detection response for all managed endpoints
- Ransomware Protection and system/network breach Remediation services
- Business email spam filtering and anti-phishing defense
- Essential web-based employee security awareness training
- Virtual CIO business technology planning and consulting benefits
Request a Free Dark Web Scan
The dark web gives access to underground forums and marketplaces where cyber criminals coordinate attacks, sell compromised data, and share pre-made attack tools. Contact us today for a free customized dark web scan report detailing your known compromised business credentials or other personal sensitive information potentially exposing you to breach.
Microsoft 365
Google Workspace
- Exchange
- Tasks
- OneDrive
- SharePoint
- Teams
- Gmail
- Google Drive
- Calendar
- Contacts
- Shared Drives