More than just IT. We work to secure your business from the latest threats
24×7×365 cybersecurity protection and managed backup for businesses and organizations of all sizes
Your All-in-One Cybersecurity and Backup Solution
24×7×365 REAL TIME THREAT MONITORING
Proactive round-the-clock US-based Security Operations Center (SOC) monitoring provides early detection, investigation, and response for malicious or suspicious processes or activities which can lead to cyber incident.
Advanced Managed Endpoint Protection
Managed endpoint detection and response for laptops, workstations, and servers provides continuous monitoring and protection from cyber threats such as malware, ransomware, and more.
Next-Gen Managed Antivirus Protection
Managed antivirus protection provides continuous defense against the latest computer viruses, automatically quarantining zero-day polymorphic threats using next-gen AI-based machine learning and advanced heuristics.
Business Email Compromise Defense
Guards against unwanted spam and sophisticated email threats, like social engineering-based spear-phishing, business email compromise, account takeover, and ransomware, before they lead to compromise.
Ransomware Rollback and Remediation Services
Robust ransomware mitigation and remediation services including the capability to rapidly restore whole systems or individually infected files and folders to a previous version in time, like it never even happened.
Microsoft 365 & Google Workspace (SaaS) Protection
Protects Software-as-a-Service (SaaS) data in the cloud–like Exchange (Outlook), Teams, SharePoint, OneDrive, Google Drive, and more–from accidental or malicious deletion and ransomware attack with 3x daily backups.
Managed Endpoint Backup and Restore
Provides continuous secure cloud-based backup for laptops, workstation, and servers enabling for complete and expeditious system recovery or restore in the case of ransomware attack or other loss scenario.
Software Update/Security Patch Management
Ensures operating system updates addressing security-related vulnerabilities and other critical fixes are timely applied, including other important updates for most commonly used third-party business tools and applications.
Cybersecurity Awareness Training
Essential cybersecurity training provided for all levels of management and employment, critical to establishing the appropriate risk posture necessary to ensure the business remains safe and secure from today's cyber threats.
Phishing Simulation Assessment Campaigns
Regular periodic testing conducted by way of controlled delivery of simulated email threats, for purposes of assessing the ongoing ability to accurately recognize and properly respond to targeted phishing attempts.
Dark Web Monitoring and Alerting
Continuous dark web monitoring uncovers known compromised business credentials and other sensitive personally identifiable information (PII), providing the opportunity to act before cybercriminals make their move.
Cyber Liability Warranty/Insurance Coverage Eligible
Businesses enrolled in Cybersecurity Complete can become qualified to take advantage of cyber liability warranty and insurance plan offerings representing exceptional benefit and value when compared with typical market rates.
The complete essential protection you need to keep your business operating securely and safe from cyber threats.
Today's small to medium-sized businesses (SMB) are big targets
An estimated 82% of all ransomware attacks—one of the most costly and pervasive small business threats, with a combined 435% YOY occurrence rate increase since 2020—were targeted at businesses having fewer than 1000 employees; moreover, 55% of all ransomware attacks were targeted at businesses having fewer than 100 employees. Total ransomware payments exceeded a staggering $1.1 billion in 2023 alone.
And perhaps more surprisingly, while 46% of all cyberattacks are aimed solely at small business, only about 14% consider themselves prepared, aware, and capable of defending their networks and data. According to the most-recent major national SMB Data Breach Deep Dive report published in 2021, SMBs spent on average over $25,000 (between $826 and $653,587) in response to just a single cyber incident, in total incurring more than $12.5 billion in accumulated damages.
For many SMBs, their biggest cybersecurity risk factor may simply be not realizing the enormity of risk they face!
Think your business is too small to be targeted?
Many SMBs fall into the trap of thinking their organization is not large enough or high-profile enough to garner the attention of would-be attackers. While in the past malicious actors may have been more selective in seeking out their marks, attacks these days are much more impersonable. All they’re really after is your data—like user credentials, invoices and associated payment details, personal information, private health records or anything at all that could be sold on the dark web for profit or used to carry out a more sophisticated attack.
Maintaining operation and overall productivity are top priority for every business. Long considered the exclusive domain of large enterprise only, information security is now something for which businesses of all size must account and is becoming increasingly important to deploy comprehensive protections against interruptions in operation or production, data loss or compromise, and ransom due to cyberattack.
Next-generation threats demand next-generation protection
Effectively navigating today’s intricate landscape of sophisticated threats demands a complete, multifaceted approach to cybersecurity.
Yesterday’s so-called all-inclusive security software suites, primarily intended for home and personal use, in actuality, provide very little in the way of true business protection. And while other cybersecurity providers may claim they “do enough” to keep you safe, there are no half measures when it comes to being prepared.
We offer a better choice: Cybersecurity Complete, a comprehensive all-in-one solution specifically designed to satisfy your complete cybersecurity need, keeping your business secure, productive, and primed to respond in the case of a cyber incident.
24×7×365 Protection
Keeps You Secure
Threat actors don't follow a 9-to-5 schedule, and neither do we—24×7×365 Real Time Threat Monitoring guards you day and night
30+ Years in Technology...
and Counting!
With experience in both the defense and commercial enterprise sectors, we have the requisite expertise to keep you safe
Unrivaled Support for
All Your Devices
Call, email or submit a support ticket right from your desktop. We're here to address all of your technology needs
Is your business a prime target for cyberattack?
- Are you storing sensitive or proprietary information that needs to remain safe from disclosure?
- Do you backup your data onsite or to the cloud using simple solutions designed for general use?
- Unsure how to go about making your systems and networks secure from cyber threats?
- Concerned your employees may put the business in jeopardy by improperly responding to phishing attempts?
If you answered yes, our managed IT and cybersecurity services may be right for you.
Gain the confidence to guard against frontline assaults.
Have you provided your team the essential knowledge they need to keep the business safe?
Cybersecurity starts with your employees. Educating your team is the first line of defense against cyber threats.
Greater than 90% of all cyber incidents begin with a simple phishing email. In fact, about 60% of company employees will fall for a spear phishing attack, costing the business on average more than $130,000.
In addition to providing robust protection against business email compromise, we provide your whole team with continuing education in the proper application of cybersecurity best practices, and how to effectively recognize and identify real-world threats. Monthly email phishing simulation campaign reports serve to provide proof of training and give valuable insight into your team’s growing ability to take the right appropriate action for avoiding loss.
Not all backup solutions are created equal.
Ransomware merchants are constantly working to overcome security and backup defenses
Backups have long been touted as the best defense against ransomware. Unfortunately, cybercriminals know this, too.
The latest malware variants use a phased approach designed to defeat or overcome traditional backup solutions. Backups stored in our secure cloud are verified free from infection and immutably retained, safeguarding your data from the dangers presented from today’s cyber threats.
01
Gestation
Modern ransomware does not detonate and encrypt immediately. The gestation period is designed to give the malware time to spread as widely as possible from machine to machine, typically by using the permissions of the systems it has infected.
02
Deletion
Once the ransomware has spread as far as it can, the next phase involves deleting network-accessible backups. Backup files have known signatures that make them easy to target and encrypt. In addition to targeting file signatures, ransomware uses APIs published by backup vendors to delete backups autonomously.
03
Dormancy
With access to data, threat actors may begin extracting data to later use for extortion. The malware may lie dormant for a month, three months, six months or even longer before detonation. Dormancy poses a challenge because malware is backed up along with legitimate data, creating an attack loop. When infected backups are used in recovery, the malware re-presents itself and will detonate again.
Flying Blind is Risky Business
Trying to manage your cybersecurity needs on your own may cost you
Without the help of seasoned experts, your business could:
- Lose tens to hundreds of thousands or more to ransomware attacks
- Experience disruption of operations resulting in decreased revenue and missed opportunities
- Inadvertently expose proprietary, customer/client or vendor information to the public
- Become subject to fines or penalities for regulatory non-compliance or failure to abide by industry requirements
- Significantly harm your brand reputation or unintentionally facilitate injury to existing clientele
How would a breach or data loss impact your business?
Post-breach repercussions begin to look similar regardless of the type of compromise
The actions that businesses and organizations take after a breach can vary widely depending on different factors. One driving factor is whether the breach involved personal or corporate data; regardless, repercussions for cyber insurance were among the top effects.
There is also a larger impact to data itself—security decision-makers who reported breaches in the past 12 months also reported the effects, including business interruption, insurance repercussions, data manipulation, theft of data, destruction of data, and extortion/ransom of data as being some of the top consequences.
1
Personal data was compromised (N = 416)
2
Corporate data was compromised (N = 281)
Interruption of a corporate business process
Manipulation of data
Cyber insurance repercussions
Extortion of data
Theft of data
Interruption of an industrial process
Destruction of data
Ransom of data
Greater difficulty attracting new customers
Denial of service
Theft of money
Diminished employee experience
Lost business partners
Lost customers
Source: The State of Data Security, 2024 (https://reprint.forrester.com/reports/the-state-of-data-security-2024-b8e91544/index.html)
What does your business do to protect data in the cloud?
The Shared Responsibility Model and the Importance of Cloud Backups
Many businesses and organizations mistakenly believe that cloud data is automatically protected by Software-as-a-Service (SaaS) vendors such as Microsoft and Google. In reality, 1 in 3 companies report losing data stored in cloud-based applications due to malware or ransomware attacks, malicious end-user activity, and accidental data overwrites. SaaS providers ensure they won’t lose your cloud data with built-in redundancy and other high availability measures; however, they do not take responsibility for restoring data if you lose it.
Ransomware isn’t only an on-premises problem. It can and does spread into SaaS applications, especially Microsoft 365. Unfortunately, many businesses and organizations still believe that these tools make backup obsolete… this simply isn’t true. Backup is just as important for data in SaaS apps as it is for data hosted on-premises.
Common SaaS Myths and Misconceptions
SaaS Applications Do Not Require Backup
While SaaS applications have built-in redundancy that protects against data loss in their cloud servers, this doesn’t protect against user error, accidental and malicious deletion, or ransomware attacks. While accidental deletion of files is by far the most common form of data loss in SaaS apps, ransomware can be the most damaging. That’s because ransomware is designed to spread across networks and into SaaS applications, impacting many users.
Microsoft and Google are Responsible for Backups
SaaS providers ensure they won’t lose your cloud data with built-in redundancy and other high availability measures; however, they do not take responsibility for restoring data if you lose it. Microsoft calls this the Shared Responsibility Model for data protection. That’s why Microsoft recommends third-party SaaS backup in its user agreement.
The Shared Responsibility Model places the onus of data protection squarely on businesses that rely on SaaS applications. SaaS providers are responsible for keeping their infrastructure up and running, but businesses are responsible for the preservation and security of their data.
Google Vault is a Viable Backup Solution for Google Drive
Google Vault retention and eDiscovery cannot replace a data backup solution. It’s true that the retention and hold features that Google Vault provides can secure your business data from being lost and deleted. But that is only part of the solution. Google Vault is a retention service and should not be confused with a backup solution. Even though both retention and backup involve securing data for longer periods or indefinitely there are a few differences.
One major difference is that a retention solution is only concerned with retaining data while a backup solution offers an easy method to restore this data back into your account. Google Vault is a retention solution that was intended to preserve critical business data for legal and litigation purposes. Google Vault should never be a replacement for a backup solution for your Google Drive data.
File Sync is a Replacement for Backup
While file sync tools like Microsoft OneDrive or Google Drive do create a second copy of files and folders, they are not a replacement for backup. File sync automatically copies changes to synchronized files. So, if a file or folder is infected with ransomware, the malware will automatically be copied to all synced versions of that file.
File sync services do offer some restore capabilities via versioning, but they fall short of a true SaaS backup solution. Here’s why:
- Versions are not immutable recovery points. So, if a file is deleted, older versions of the file are deleted as well.
- Versioning doesn’t enable centralized management of user data. In other words, you don’t have control over backup and recovery—it’s left in the hands of end users.
- Versioning doesn’t maintain recovery points across files, folder, settings and users. If you only need to restore a couple of files, no big deal, but large restores are a time-consuming, manual process.
Beyond simply lacking the restore capabilities of a backup solution, file sync can actually introduce ransomware to SaaS applications. File sync and backup are not competitive solutions, rather they can and should be used side-by-side. Remember: file sync and share is for productivity and backup is for data protection and fast restore.
SaaS Applications are Always Available
While SaaS apps are highly reliable, outages do occur. In October 2020 alone, Microsoft 365 had three significant outages that impacted businesses worldwide. Last year, a massive Google outage affected nearly one billion Gmail, Workplace, and YouTube users.
Outages and slow restore times aren’t just an inconvenience. When businesses can’t access important business data, productivity falls, and revenue is impacted. Creating backups that are independent of a SaaS provider’s cloud servers is the only way to ensure access to essential files in the event of an outage.
Why Microsoft Alone is Not Enough to Protect Your Data
With Exchange Online, deleted items (emails, tasks, contacts, and calendar items) can always be restored from the Deleted Items folder; however, once removed, they can only be recovered for a period of 14 days by default. This can be increased up to a maximum of 30 days, after which they are no longer recoverable by any means. In addition, the Recoverable Items folder is subject to a quota, meaning older items may be purged sooner than anticipated.
When an employee account is deleted, the contents of their OneDrive are generally available for 30 days before being moved to Second-Stage, where it is kept for 93 days. Likewise, when individual OneDrive or SharePoint files/folders are deleted, they are moved to the recycle bin; however, if they are hard deleted or the recycle bin is purged, they are moved to Second-Stage and subject to the same 93-day retention policy. Following expiry of the retention period, these deleted files are no longer recoverable by any means.
Malware and other malicious actors will typically hard delete files, so they are not visible in the recycle bin for identification and restoration. Unless the deleted data is noted missing within the retention period, and without a viable backup available, this data may be permanently lost.
1 Week
1 Month
3 Months
1 Year
2 Years
5 Years
1
1
1
1
1
1
Inbox or Folder Data
Deleted Items
Auto-Archived Items
Deleted SharePoint Objects
OneDrive Files/Folders
Employee Turnover
In Microsoft 365
Moved to Archive
In Microsoft 365
Permanently Deleted
In Microsoft 365
Moved to Archive
In Microsoft 365
Second-Stage
Permanently Deleted
In Microsoft 365
Second-Stage
Permanently Deleted
In Microsoft 365
Second-Stage
Permanently Deleted
Average Data Compromise Discovery Period: 140 Days
Why Google Alone is Not Enough to Protect Your Data
When a user soft deletes an email, file/folder, or other item, it remains in the Trash folder for 30 days, unless it is first manually purged. After a 30-day period, items in Trash are automatically purged. Items removed (purged) from Trash are retained for a further 25 days. Following expiry of the 25-day retention period, these items are permanently deleted from Google Workspace and are no longer recoverable by any means.
Malware and other malicious actors will typically empty Trash following delete, known as ‘Delete forever’. Unless the deleted data is noted missing within the restore period, and without a viable backup available, this data may be permanently lost.
1 Week
1 Month
3 Months
1 Year
2 Years
5 Years
1
1
1
1
1
1
Deleted Emails
Deleted GDrive Files/Folders
Restore Items (from Trash)
In Google
Permanently Deleted
In Google
Permanently Deleted
In Google
Permanently Deleted
Average Data Compromise Discovery Period: 140 Days
How would your business respond to a novel cyber incident?
After a breach, businesses are primarily spending on incident response and other new technology
Respondents who experienced a breach in the past 12 months indicated increased spending on new technologies or services for incident response when personal data was compromised as well as when corporate data was compromised.
Businesses and organizations also typically increase spending on new technologies overall following a breach, including technologies spanning detection, protection, recovery, and log collection and retention. Unfortunately, sometimes it takes a breach to unlock security budgets.
1
Personal data was compromised (N = 416)
2
Corporate data was compromised (N = 281)
Increased spending on new technologies or services for incident response
Increased spending on new technologies or services for detection
Increased spending on new technologies or services for protection
Increased spending on new technologies or services for recovery
Increased spending on new technologies or services for log collection and retention
Augmented IT security staff
with managed services
Added required two-factor authentication
for all employees
Security and/or privacy are regularly evaluated/discussed
Switched security vendors,
service providers, or IT auditors
Invested in upskilling and/or training
for IT security staff
Hired additional IT security staff
Shifted security strategies
Greater focus on managing risk
of third-party relationships
Offered optional two-factor authentication
for customers
Created a dedicated insider threat program
Source: The State of Data Security, 2024 (https://reprint.forrester.com/reports/the-state-of-data-security-2024-b8e91544/index.html)
Flying Blind is Risky Business
Your biggest cybersecurity risk may be not realizing the risk you face.
Long considered the exclusive domain of large enterprise only, information security is now something for which businesses of all size must account and is becoming increasingly important to deploy comprehensive protections against interruptions in operation or production, data loss or compromise, and ransom due to cyberattack.
Non-clients contacting us for help dealing with compromise due to breach reported effects including data manipulation, extortion of data, theft of data, destruction of data, and ransom of data as being some of the top consequences.
Don’t let perceived budget constraints leave your business unprepared to respond in the event of ransomware or other cyberattack. Our complete cybersecurity and backup services make protection and preparedness easy and affordable, with transparent pricing information provided up-front.
Request a Free Cybersecurity Assessment
Request a Free Dark Web Scan
The dark web gives access to underground forums and marketplaces where cyber criminals coordinate attacks, sell compromised data, and share pre-made attack tools. Contact us today for a free customized dark web scan report detailing your known compromised business credentials or other personal sensitive information potentially exposing you to breach.