Enterprise-Class Managed IT Services and Cybersecurity for Small Business
Reliable and responsive complete managed IT services best suited for businesses, offices and organizations looking to turbo-charge their productivity, offering end-to-end cloud migration and Microsoft 365 tenant administration, proactive monitoring and management, robust cybersecurity protections, remote IT helpdesk support, virtual CIO professional services, on-site response, and a whole lot more.
Total Managed Care
Enterprise-class managed IT services and support to drive your business forward, including:
Cybersecurity
Total comprehensive cybersecurity for networks, devices and end-users provides complete and essential protection against ransomware and other cyber threats whether working onsite, remote, or in the cloud.
24×7×365 Real Time Threat Monitoring
Proactive around-the-clock US-based Security Operations Center (SOC) monitoring provides early detection, investigation, and response for malicious or suspicious processes or activities which can lead to cyber incident.
Advanced Managed Endpoint Protection
Managed endpoint detection and response for laptops, workstations, and servers provides continuous monitoring and protection from cyber threats such as malware, ransomware, and more.
Next-Gen Managed Antivirus Protection
Managed antivirus protection provides continuous defense against the latest computer viruses, automatically quarantining zero-day polymorphic threats using next-gen AI-based machine learning and advanced heuristics.
Business Email Compromise Defense
Guards against unwanted spam and sophisticated email threats, like social engineering-based spear-phishing, business email compromise, account takeover, and ransomware, before they lead to compromise.
Ransomware Rollback and Remediation Services
Robust ransomware mitigation and remediation services including the capability to rapidly restore whole systems or individually infected files and folders to a previous version in time, like it never even happened.
Software Update/Security Patch Management
Ensures operating system updates addressing security-related vulnerabilities and other critical fixes are timely applied, including other important updates for most commonly used third-party business tools and applications.
Cybersecurity awareness training
Essential cybersecurity training provided for all levels of management and employment, critical to establishing the appropriate risk posture necessary to ensure the business remains safe and secure from today's cyber threats.
Phishing Simulation Assessment Campaigns
Regular periodic testing conducted by way of controlled delivery of simulated email threats, for purposes of assessing the ongoing ability to accurately recognize and properly respond to targeted phishing attempts.
Dark Web Monitoring and Alerting
Continuous dark web monitoring uncovers known compromised business credentials and other sensitive personally identifiable information (PII), providing the opportunity to act before cybercriminals make their move.
Cyber Liability Warranty/Insurance Coverage Eligible
Businesses enrolled in Cybersecurity Complete can become qualified to take advantage of cyber liability warranty and insurance plan offerings representing exceptional benefit and value when compared with typical market rates.
Managed Backup and Restore
Managed backup and restore safeguards your data both onsite and in the cloud against ransom or loss due to accidental or malicious deletion and modification, ensuring your business remains operational and secure.
Microsoft 365 & Google Workspace (SaaS) Protection
Protects Software-as-a-Service (SaaS) data in the cloud–like Exchange (Outlook), Teams, SharePoint, OneDrive, Google Drive, and more–from accidental or malicious deletion and ransomware attack with 3x daily backups.
Managed Endpoint Backup and Restore
Provides continuous secure cloud-based backup for laptops, workstation, and servers enabling for complete and expeditious system recovery or restore in the case of ransomware attack or other loss scenario.
Remote IT Helpdesk Support
Reliable and responsive remote IT helpdesk support for PCs, servers, and mobile devices; call, email or submit a support ticket right from your desktop—we're here to address all of your technology needs.
On-site Technical Support
On-site technical support provides in-person assistance to resolve IT issues which cannot be accomplished remotely, ensuring quick and efficient troubleshooting and maintenance of on-premises hardware systems.
Hardware Install/Move/Add/Change Requests
New hardware/software installation and setup, including moves, additions, and upgrades/changes to existing equipment, removal of de-commissioned systems, and secure disposal of storage drives and other media.
Employee Onboarding/Offboarding
Turn-key IT onboarding for new hires, including user and email account creation and configuration, workstation procurement, delivery, installation/setup, and secure data retention/transfer services for departing employees.
Computer Failure Diagnostics and Repair
On-site system failure troubleshooting, diagnostics, and repair services for workstation PCs and servers, including operating system installation and bare metal recovery services.
Managed IT Services
Our managed IT services provide for the whole of your infrastructure management and maintenance, ensuring seamless performance, enhanced security, and reliable operations for your business.
Microsoft 365/Azure Cloud Management
Create a path for your organization's digital transformation by migrating your business to the cloud, including administration and security management for Microsoft 365 Business Premium or Microsoft 365 Enterprise E3/E5.
Legacy Windows Domain Administration
Administration and security management for legacy domain servers, on-premises or hybrid-joined in the cloud, including Active Directory (AD DS), DNS, DHCP, NPAS, PKI, IIS, Hyper-V, SMB file and storage services, and more.
Remote System Monitoring and Management
Remote monitoring of laptops, workstation, and servers provides valuable insight into system health and operation, allowing potential early detection and problem resolution prior to manifesting performance issues or failure.
Network Infrastructure and Firewall Management
Switching and routing, gateway firewall, virtual private network (VPN), and software-defined wide area network (SDWAN) configuration and management for local area networks, subnets, and virtual (VLAN) segments.
Wireless Network Management
WiFi access point configuration and controller management, security controls enhancements, and fine channel tuning and performance optimizations for secure internal wireless networking and segmented, open guest access.
Hosted Phone Management
PBX-enabled voice-over-IP (VoIP) digital phone configuration and management, including call blocking, forwarding and transfer, conferencing, intercom, internal video calling, voicemail to email, custom call attendant, and more.
Camera Security System Management
Network security camera and video recorder configuration and management, including secure private storage, advanced detections, alarming and location-based notifications, two-way audio, privacy zones, and more.
Virtual CIO Services
Virtual CIO services offers your business strategic technology leadership and guidance by providing access to expert IT management and decision-making without the need for an in-house executive.
Business Technology Development and Consulting
From best practice policy recommendations for risk avoidance, to actionable plans for productivity enhancements, we work to help your business get the most out of technology while keeping you secure.
Technology Budget Planning
Tailored business budgeting and expense advice on existing outlays and recommended technology implementation initiatives to achieve maximum value and return on investment.
IT Projects Design Desk
Development plan and design specification production detailing proposed modification or addition to new or existing infrastructure, intended to improve upon the functionality, capability, reliability, security, or performance thereof.
Hardware Procurement and Vendor Relations
Purchase and delivery of new or replacement hardware and devices for use in planned infrastructure upgrade projects, including vendor management in matters relating to ongoing support and warranty service coverage.
IT Compliance Framework Verification
Initial preliminary assessment done for purposes of determining general applicability of one or more governing regulatory requirements, such as FTC Safeguards Rule, HIPAA, PCI DSS v4.0.1, NIST SP 800-171, and CMMC 2.0.
24×7×365 Protection
Keeps You Secure
Threat actors don't follow a 9-to-5 schedule, and neither do we—24×7×365 Real Time Threat Monitoring guards you day and night
30+ Years in Technology...
and Counting!
With experience in both the defense and commercial enterprise sectors, we have the requisite expertise to keep you safe
Unrivaled Support for
All Your Devices
Call, email or submit a support ticket right from your desktop. We're here to address all of your technology needs
Flying Blind is Risky Business
Your biggest cybersecurity risk may be not realizing the risk you face.
Long considered the exclusive domain of large enterprise only, information security is now something for which businesses of all size must account and is becoming increasingly important to deploy comprehensive protections against interruptions in operation or production, data loss or compromise, and ransom due to cyberattack.
Non-clients contacting us for help dealing with compromise due to breach reported effects including data manipulation, extortion of data, theft of data, destruction of data, and ransom of data as being some of the top consequences.
Don’t let perceived budget constraints leave your business unprepared to respond in the event of ransomware or other cyberattack. Our complete cybersecurity and backup services make protection and preparedness easy and affordable, with transparent pricing information provided up-front.
Request a Free Cybersecurity Assessment
Ready to Talk? We're Here to Help
Remove the risks and barriers in your way and take the first step in protecting your business from real threats, like ransomware, by booking a free consultation or complementary site visit. We’re here to help you enjoy the benefits of secure, reliable, and productive IT.